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6 Reasons Why Working In Customer Service Is Actually The Worst

Customer service employees deserve more, so excuse me while I rant.

Kiarrra

Mar 20, 2019

Arizona State University

2668

6 Reasons Why Working In Customer Service Is Actually The Worst

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I got my first job as a hostess when I was 17 and let me tell you, it was the worst. Rude servers who blamed me for their terrible tables and tips, self-centered guests who thought I should give them whatever they want simply because they were a customer and managers who did not care about anything except making sales.

Dealing with guests who are self-absorbed, managers who don't know how to manage and coworkers who take everything way too serious, I guess you could say I know a thing or two about why customer service is undoubtedly the worst.

1. Customers who don't listen to you.

Me: I'm going to read back your order... everything sound good?

Customer: Yeah, whatever

*20 minutes later*

Customer: YOU MESSED UP MY ORDER!

2. When you're out of an item and a regular walks in.

When Todd who has come to this establishment for 12 years doesn't get what he wants... prepare for all hell to break loose.

3. Having to bite your tongue.

I truly think some customers walk in looking for a fade to catch with all the fighting words they use.

4. Opening and closing.

If we open at 7:00 a.m. someone please explain why there's a crowd waiting at 6:58 a.m. and if we close at 4 p.m. why are you walking in at 3:59? Make it make sense!

5. When your RBF gets in the way.

I feel like my RBF makes people want to argue with me but no one is worried about you and your $8 meal, Anne. It's never that deep.

6. "Can I speak to your manager?"

The mother of all. My manager is going to tell you the exact same thing I did, SUSAN. Then we're both going to laugh at you when you walk away.

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6 Reasons Why Working In Customer Service Is Actually The Worst

Customer service employees deserve more, so excuse me while I rant.

In This Article:

1. Customers who don't listen to you.

2. When you're out of an item and a regular walks in.

3. Having to bite your tongue.

4. Opening and closing.

5. When your RBF gets in the way.

6. "Can I speak to your manager?"

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Sometimes, we just can't help the feelings we have

1. Wow. My voice sounds amazing with this song.

2. Okay, if you can't sing, don't do it.

3. But wait, I don't think I can be friends with someone who isn't going to jam out in the car with me.

4. Dance part in the car! Even when I'm alone. Because every song is my favorite.

5. Stop light. Act calm. Be cool.

6. Yes! Green light! Back at it!

7. I don't know this song, but I'm going to sing along anyway.

8. Why am I not famous yet?

9. Being next to someone who can't sing so you feel good about yourself because you rock!

10. OK, I'm so good. I need to sing louder so I can help these people out.

11. My voice doesn't reach some of those notes, maybe I should sit this one out.

12. Randomly bursting out in song and getting weird looks because of it.

13. God, thank you so much for giving me a good voice.

14. Man, I feel bad for people who can't sing.

15. Was I just humming? Did they hear me?

16. Having dance moves to go along with most songs.

17. Not being able to stop yourself at correcting people when they mess up.

18. Maybe I should post myself singing.

19. Nah, can't do it. Dumb idea.

20. Having my own personal concert in the shower. Every single time.

Normal people wouldn't understand

1. Having time to nap between classes or at all.

2. Waking up 10 minutes before your class starts and making it there in time.

3. Making it to class in general

4. Only having to hit the snooze button three times.

5. When you didn't do the homework and the teacher decides not to collect it for that day.

6. Getting that "I'm sorry, but class is cancelled" email.

7. Finding a quiet seat in the library.

8. Actually enjoying a class and understanding all of the material.

9. Having a friend to eat lunch with.

10. Finishing an assignment before the due date.

11. When there is free food on campus.

Becuase of all things to be addicted to, you're addicted to making money.

1. You can't remember your last day off.

2. Whenever someone asks to hang out, you're working.

3. When you do see your friends, you're in a "treating mood."

4. You work so much you don't have time to spend the money you're making.

5. You're too tired to function when you aren't working.

6. Finally seeing your friends and having way too much to catch up on.

A summer well spent.

1. How to shower in less than 10 minutes.

2. Being comfortable sweating, like all the time.

3. The beauty of not wearing makeup.

4. Naps are essential for survival.

5. Even extreme extroverts need alone time.

6. How to remember names in a few short hours.

7. The freedom in sharing your faults.

8. Showering every day is not necessary.

9. Fake it til you make it.

10. Bugs are the enemy.

83% of my trends in college would have been shamed in high school.

1. Eat

2. Be seen running across campus

3. Sleep

4. Skip Class

5. Blurt out

6. Wear dresses

7. Wear Crocs

8.Run on 4 hours of sleep

9. Use a Laptop

10. Crying

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