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Working in Customer Service

People are crazy

2
Working in Customer Service
Morguefile

I am a cashier at a grocery store. Do not get me wrong; I am truly blessed to have a job. I know what I am doing now will not be what I will do forever so I am not too worried. But what I do not enjoy is dealing with crazy customers.

I really do not understand why people get so frustrated while they are shopping for food. I mean, you live in the land of plenty and are able to afford groceries; there is no need to get so upset because one day the store does not have your favorite kind of crackers. It is unbelievable the complaints that I hear from customers, they almost sound like spoiled children who do not get their way. It could be so much worse, come on now.

Another thing is when customers are mean. I have to try to ignore them because I know it is not my fault. I have had customers give me attitude and I had to smile and act like nothing was wrong. It is quite funny actually, while I am bagging groceries, I just hear customers getting all worked up and muttering words under their breath. Hey, I get mad about things that are so mediocre. I know not to take anything personal but it is really hard not to.

I have also dealt with customers who are just down right rude. I always greet every customer with a hello or how are you and the rude ones just ignore me, not even a smile. Oh and it is the best when they do not even look at me. I understand if you are maybe having a bad day and do not feel like talking but at least have the decency to look me in my eyes.

I just have to keep laughing while I work to not go fully insane. All these crazy customers make me so more appreciative of my genuinely nice customers I get. People just need to relax, because you are just grocery shopping not solving world problems.

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