The company's reputation is declining in the fitness industry.
The company does not have a good reputation with the fitness community. The club members are a part of this industry and they are happy to share their experience about Anytime Fitness. They will tell you that the overall customer service is very poor. Some of them would even say that their main goal is to collect the membership fees and not to provide personal training or maintain the equipment.
The company has a set of policies which make it almost impossible for its trainers to give personal attention to clients or train them in small group sessions. Because of this, it is common for trainers to quit within a few months of joining. It is difficult for them to offer quality service when they have more than 20 clients per day!
The salespeople will try to sell you things you do not need.
There are so many people who have joined Anytime Fitness and then regretted their decision because they were sold something they did not need and could not afford: an expensive personal training session, an overpriced contract, etc.
The franchisee has limited control over his business.
Many franchisees say that they feel like they are employees, not business owners because Anytime Fitness headquarters controls everything from marketing programs