It's the jobs we had as teenagers that we usually take for granted. But in reality, our first jobs contained some of the best work experience we could have ever received. It is because of their valuable customer service skills that we got a first-hand glimpse in the working world.
Whether it was working in retail, a fast food restaurant, or if you were anything like me and pursued parks and recreation, you came to know the ins and outs of customer service. If you haven't been a part of this category of work, you have not witnessed how incredibly tiring but incredibly rewarding a customer service job can be.
Customer service not only teaches you discipline and respect, but it also teaches you how to effectively communicate and be quick on your feet. And no matter what career you pursue in the future, you will need each and every one of these skills. Of course, mastering these skills comes with time, but customer service jobs help you learn how to handle high-stress situations faster than any other type of job. This shouldn't be a surprise since customer service is the continuous practice of one-on-one customer interaction.
Not to mention, achieving adequate customer service skills can make or break a future job. Fine customer service skills are in current high demand, and large companies especially find them rare and desirable. Sometimes having customer service experience can get you noticed in the working world and that is tremendously valuable in the interview process.
Also, I can't tell you how much we need customer service experts in today's working world. No employee is perfect, and yet they seem close to perfection when their customer service skills attract a variety of consumers. People, myself included, will choose to return to a facility on the basis of whether the employee was kind or helpful to them. Once again, customer service skills make a superior first impression and are not easily forgotten.
And, as expected, there are challenges to working in customer service. They will be some of the most difficult challenges you will ever face, but you will get over them and they will teach you something every time. Not to mention, dealing with rude customers will turn you into an award-winning actor and you will finally achieve the perfect fake smile.
But all jokes aside, customer service may not include the most glamorous jobs, but I can guarantee they will be the most rewarding. There will be instances where interactions with customers will make your day and make the entire experience worthwhile. You just have to try customer service once to see how benefical it can be.
