August in the hardest month in the summer for anyone in foodservice. It's the one month of the year where people take family vacations, or simply have time off from work to go site-seeing. These tourists are different from regular customers. They are usually pretty easy to spot in their wide brim hats (or velcro visors), fanny pack, Birkenstocks, fanny packs (only the really dedicated tourists wear these) and are usually walking around aimlessly with a map in their hands.
You see, I have nothing against tourists, because they drive up business during the month of August. Although I am not one to make sweeping generalizations, I have noticed that these one-day tourists tend to not tip (how someone can do this in foodservice absolutely baffles me), are rude and take a painfully long time to decide what to order.
I present to you, the most common things I have encountered during the month of August in foodservice
1. "What should I get?"
I don't know, I'm not your mother.
2. The bill is $19.95, they give you a $20 and ask for the change back.
3. Customers who keep asking when their food is going to be ready, after ordering eight sandwiches with a line already out the door -- five minutes after ordering.
4. "I ordered an iced latte, but I actually decided that I want a hot latte, so can you re-make it for me?"
5. "I left my dog in the car; do you think you could have the kitchen move my order to the front?"
First of all, how dare you leave your dog in the car in August, and no, I can't do that.
6. When a family with more than four kids under the age of eight walks in.
7. Your co-workers are your second family, and you could not survive Hell Month without them!
Remember tourists, tips your servers, wait your turn for your food, and please stop playing on your phone while your child screams their head off.
Happy August!