Explain to me why it is that EVERY time I go to get one of my prescriptions filled, it isn't ready on time.

Prescriptions for mental health problems have an URGENT timeline. I need this medication tonight so I'll be able to function when I wake up tomorrow. If I don't have my medication, I'll be lucky if I can get out of bed, let alone make it through my day successfully.

If I don't have my medication, suicidal thoughts can creep in. If I don't have my medication, I start to hyperventilate. If I don't have my medication, I can't be the person I've worked so hard to be.

When your pharmacy technicians see a prescription for anxiety, depression, or anything of the like, do they understand that it isn't something that can wait till tomorrow? If I thought I could put it off, I wouldn't have gotten back in my car after being out for 13 hours to go pick up this prescription. If I thought it could wait till morning, I would pick it up then. But it can't. Because I cannot function without my medication.

I remember one time I was told a prescription would be ready at 6 AM. I went to get it at 6 PM and was told it would be ready in the morning. I was getting on a plane in the morning. And I had to stand there and advocate for myself, just like I have again and again since before I was diagnosed, to get what I NEEDED to be able to keep living.

So CVS, I need you to do a better job of educating your staff on the urgency of correctly and efficiently filling prescriptions for mental health. They're no less important than those for physical health.

Just like when you have a cold and take medicine to get better, so do I. Except the "cold" is permanent and it's in my brain.