Twitter is locking Users out of their accounts, here's why | The Odyssey Online
Start writing a post
Technology

Twitter is locking Users out of their accounts, here's why

#TwitterLockout has been the cause of frustration across the social media platform.

663
Twitter is locking Users out of their accounts, here's why

In This Article:

Over the past weeks, Twitter has been the topic of the latest buzz concerning privacy. It started when Twitter began locking users out of their accounts after the social media platform prompted users to add their birthdates. Once the birthdate was added, Twitter would lock the account almost immediately and flag it for violating Twitter's age guidelines. According to Twitter's policy concerning age, users must be at least 13 years of age when creating an account. So, when users are prompted to put their age in, if Twitter detects that the account could have been made before the user turned 13, it was locked. Upon trying to log back in to the account, users would receive this message:

Clicking on the "let us know" link would direct you to a page where you are prompted to put in your state issued ID. Some time afterward, users would receive an email that the issue had not been resolved.

After this, users went to Twitter's website to file a report, to which Twitter would deny the appeal. The website directs users to the @TwitterSupport direct message, which is inaccessible unless you message with a non-locked account. When users DM'ed the Twitter Support, they were met with this message:

The link that is given links back to the form where you send in your ID. Twitter has not made a public statement about this issue, and no one is sure why they have been so silent. So that leaves users asking, "why?"

The answer is actually more straight forward than we think. The short and simple answer is Europe's GDPR rules. So what is GDPR? GDPR stands for General Data Production Regulation, and it came into effect across the entire European Union on May 25th. It is the EU's new rules for internet privacy and protection which requires that any and all personal information submitted must be kept safe and confidential. As a part of this ruling, many businesses have started to require and enforce age as a factor. This has necessitated updated policies for almost all major businesses such as Facebook, WhatsApp, Google, and, you guessed it, Twitter.

Because of this, Twitter has started cracking down on certain privacy guidelines in order to adhere to the GDPR rules. So, as a result, Twitter has been locking accounts that it believes may be used by individuals younger than 13. This also goes for individuals that enter their birthday and reveal that the account may have been created when the user was under 13; even if those individuals are well into adulthood.

You may be thinking to yourself, "Twitter is worth billions, what happens if they don't comply?" While yes, it is true that Twitter is worth $15.7 billion (2016), the penalty handed down for not complying is a hefty one. Something to the tune of $23.5 million for a small company or 4% of the company's annual global sales. As an avid Twitter user and a victim of the lockout, I wonder why nothing was said prior to or after the lockouts. Twitter had to have known about the implications of the GDPR, but why stay silent? The purpose of the GDPR is to protect the privacy of users, so why not be transparent?

Here's the kicker, Twitter used to NOT require a birthdate when signing up. That's right, it was not required until 2015. So why is Twitter doubling down on age retroactively? Users were only locked out of their accounts when they were prompted to add their birthdates so "friends can celebrate with you!" So, Twitter got us to rat ourselves out. So far, Twitter has been deathly silent about the banning, even though the hashtag #TwitterLockout is gaining more traction by the hour.

So now, we wait. There was a shareholder's meeting at some point within the past week, but none of the information from that has been shared either. We are playing the waiting game at this point. When will Twitter make a statement concerning the direct link between the GDPR enforcement and the lockouts? Will we ever get an answer? The world may never know.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
ross geller
YouTube

As college students, we are all familiar with the horror show that is course registration week. Whether you are an incoming freshman or selecting classes for your last semester, I am certain that you can relate to how traumatic this can be.

1. When course schedules are released and you have a conflict between two required classes.

Bonus points if it is more than two.

Keep Reading...Show less
Student Life

12 Things I Learned my Freshmen Year of College

When your capability of "adulting" is put to the test

4815
friends

Whether you're commuting or dorming, your first year of college is a huge adjustment. The transition from living with parents to being on my own was an experience I couldn't have even imagined- both a good and a bad thing. Here's a personal archive of a few of the things I learned after going away for the first time.

Keep Reading...Show less
Featured

Economic Benefits of Higher Wages

Nobody deserves to be living in poverty.

303404
Illistrated image of people crowded with banners to support a cause
StableDiffusion

Raising the minimum wage to a livable wage would not only benefit workers and their families, it would also have positive impacts on the economy and society. Studies have shown that by increasing the minimum wage, poverty and inequality can be reduced by enabling workers to meet their basic needs and reducing income disparities.

I come from a low-income family. A family, like many others in the United States, which has lived paycheck to paycheck. My family and other families in my community have been trying to make ends meet by living on the minimum wage. We are proof that it doesn't work.

Keep Reading...Show less
blank paper
Allena Tapia

As an English Major in college, I have a lot of writing and especially creative writing pieces that I work on throughout the semester and sometimes, I'll find it hard to get the motivation to type a few pages and the thought process that goes behind it. These are eleven thoughts that I have as a writer while writing my stories.

Keep Reading...Show less
April Ludgate

Every college student knows and understands the struggle of forcing themselves to continue to care about school. Between the piles of homework, the hours of studying and the painfully long lectures, the desire to dropout is something that is constantly weighing on each and every one of us, but the glimmer of hope at the end of the tunnel helps to keep us motivated. While we are somehow managing to stay enrolled and (semi) alert, that does not mean that our inner-demons aren't telling us otherwise, and who is better to explain inner-demons than the beloved April Ludgate herself? Because of her dark-spirit and lack of filter, April has successfully been able to describe the emotional roller-coaster that is college on at least 13 different occasions and here they are.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments