In the early days, things had to come to a standstill. We couldn’t conduct business or do anything because safety will always be the main concern and everyone had to stay safe.
Effect on Employees and Workers
Weeks and months passed, and something had to be done because we simply couldn’t continue like that. Businesses would have gone into decline, and the economy was going to suffer even more than had already happened.
Working from home had become the new normal, and after some companies showed that workers don’t have to necessarily be at the office for them to be productive, more and more businesses embraced the working from home culture, and even today, more than a year since the world got shocked by the coronavirus, a majority of people still work from home thanks to the great advancements in technology and especially the various COVID business software programs that have been developed to minimize the inconveniences or rather make it more convenient for people to work from home.
So what influence has COVID 19 had on businesses and software? Below is a deep dive into how some software innovations have ended up saving the world during a global pandemic and could potentially be of good use for years to come.
The Boom of Online Shopping
With everyone forced to stay home, there was still a need to get things from the stores. From household supplies such as soap and detergent to foodstuffs and other things such as clothes and shoes, there had to be a way for people to get these things without having to leave the house.
Online shopping might have been popular even before the pandemic, but its popularity doubled after people had to stay home. People who were initially reluctant to embrace online shopping now have no option, and a recent survey shows that they ended up liking its convenience a lot more than they did.
Businesses that didn’t have the online option have been forced to integrate software that allows their customers to do that, or else they would have easily gone out of business. Even other companies that already had these options in place had to make some configurations to accommodate the increased traffic, and that mostly includes a few software upgrades.
It is through online shopping software that businesses have been able to stay afloat during this global pandemic, and experts predict that the scene will never be the same again and online shopping is set to continue as the norm, so even new companies in the industry just have to integrate the software that allows their customers to buy goods online.
Food Delivery Apps Becoming Helpful Now More Than Ever
Pandemic or not, one thing that remains constant is that man will always have an appetite for food. It doesn’t matter what is happening around us, we still need to eat from our favorite restaurants. Yes, a home-cooked meal is always good and all, but on days where you are just craving a Popeye’s Chicken sandwich or a burrito from Taco Bell, nothing should stop you from getting that meal.
Since restaurants are high-risk places where you can easily contract COVID 19, why not just get your food delivered right to the comfort of your home? That is how food delivery apps such as DoorDash, Uber Eats, and Grub Hub became even popular.
Restaurants also had to make themselves accessible to the people, and some even went on to design software apps outside of the “mainstream” food delivery apps that enable customers to order their food online and have it delivered to their doorsteps in a matter of minutes.
This was really helpful for the survival of some restaurants and eateries, especially when considering that in some states, people weren’t allowed to eat in restaurants.
Office Meetings Right from Your Home
As mentioned earlier, working from home had become the norm, and companies either had to embrace it or risk not being productive, which in hindsight could’ve been very damaging in the economic climate. For that to work, there had to be better and improved means of communication to facilitate office meetings.
Pushed by COVID 19, business software that facilitated efficient communication had to be created, and that’s how Zoom became popular. Through Zoom, companies could hold productive meetings, presentations could be made, agents could make proposals, and every other office activity under the sun could be carried on.
Telemedicine Changing How We View Healthcare
With COVID patients being taken to the hospital, they were the most dangerous places, and you could easily get infected even if you were going to the hospital to treat a different ailment. For that reason, telemedicine cropped up, and people were left asking themselves how we did not think of this earlier.
To put it simply, telemedicine is where doctors see their patients virtually. Through telemedicine, you are able to consult with your doctor, explain everything that is wrong, and they can then direct you if you need further tests to confirm a diagnosis, or they could just email you a prescription. It is a technology that has changed the landscape of healthcare and could be here even after COVID-19 is nothing but history.
The reinvention of Marketing Trends
Marketing still remains an important aspect of business, and organizations have had to reevaluate their marketing operations to make them suitable for today’s world. This includes things such as online surveys, targeted ad campaigns, and even using artificial intelligence to make automated decisions based on data collection, data analysis, and additional observations of audience or economic trends that may impact marketing efforts.
As seen above, COVID-19 may have changed the way businesses use different software applications in their operations. A few years ago, it was just for accounting and databases, but now it is completely different, and who knows what the future holds in about ten to twenty years.