My Life Bloomed Thanks To That Customer Service Job | The Odyssey Online
Start writing a post
Student Life

My Life Bloomed Thanks To That Customer Service Job

Be grateful for those entry-level positions because they will take you somewhere.

4015
My Life Bloomed Thanks To That Customer Service Job
Devon Bennett

I'm sure every college-aged guy or gal knows the feeling of working in customer service. Whether it be in retail, the food industry, or on campus; we have all bit the insides of our cheeks and put on that fake, customer service tone of voice. It pays the bills.

I settled for the food industry long ago, starting as a Sandwich Artist at Subway.

Keep in mind that this Subway was inside a Walmart so I learned how to deal with difficult people fast. I am grateful for those stupid questions and hard-headed grocers, however, because it strengthened my critical thinking in times of stress. It forced me to practice my wit-- think on my feet-- in a professional manner.

This became especially useful when I was offered a position as a hostess at a fancy seafood restaurant. This restaurant is in the "boujee" side of town. The couples who live on the "Streets of Dreams" dine there. U.S. Senator Ron Wyden dines there. I once went out with a man who lived in a gated community inside a gated community, who dined at this restaurant.

And who is more difficult than the boujee?


My personable attitude, quick decision-making skills, and ability to articulate exactly what's going on, to guests, made me the perfect "eyes and ears of the restaurant," as they say. This opportunity taught me etiquette, food and wine knowledge, as well as professional language; which allows me to sound polite whenever I turn it on.

That experience translated over perfectly when I decided to become a server at a vegan restaurant.

I had drunk just enough of the customer service kool-aid to be the ideal server. I am always guest first. So guest first that I will be 100% honest about bad tasting food, problems in the restaurant, or issues within corporate. This gains me the respect of my guests.

This leads to tips.

Tips pay the bills.

Working where I do puts me in close contact with vegan activists and local charity organizations. We host fundraisers like our latest "Cookies For A Cause," which allows our customers to vote for a charity, which we'll donate a portion of the earnings to, each time they purchase a cookie. These charities include Water.Org, Action Against Hunger, and Farm Sanctuary.

Without this server job, it would not be so easy for me to be involved in what I'm passionate about.

Allowing that passion to seep out of me and into my work is what got me my latest opportunity. Eventually, there comes a time when entry-level jobs feel as though they "don't cut it." Whether you want financial freedom, a richer resume, or are just craving a change; most people leave restaurant jobs.

I expressed my need for a change to a regular guest at my restaurant. It just so happens that he works for the #1 Power Broker by Brand Real Estate Office, Keller Williams Realty. This real estate franchise is the happiest company to work for, according to the Forbes 2018 list.

Due to my extensive knowledge in working with people, I was offered a position as an administrative assistant for a real estate group in Portland and am on my way to becoming a licensed real estate agent — all thanks to my training in customer service.

Most jobs that we see as our future careers are really in the relationship business. Nearly everything we do requires interaction with a boss, a buyer, a seller, a client, a coworker, etc. Start training for those relationships now.

Drink the customer service kool-aid. It pays going down.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Featured

15 Mind-Bending Riddles

Hopefully they will make you laugh.

190396
 Ilistrated image of the planet and images of questions
StableDiffusion

I've been super busy lately with school work, studying, etc. Besides the fact that I do nothing but AP chemistry and AP economics, I constantly think of stupid questions that are almost impossible to answer. So, maybe you could answer them for me, and if not then we can both wonder what the answers to these 15 questions could be.

Keep Reading...Show less
Entertainment

Most Epic Aurora Borealis Photos: October 2024

As if May wasn't enough, a truly spectacular Northern Lights show lit up the sky on Oct. 10, 2024

15008
stunning aurora borealis display over a forest of trees and lake
StableDiffusion

From sea to shining sea, the United States was uniquely positioned for an incredible Aurora Borealis display on Thursday, Oct. 10, 2024, going into Friday, Oct. 11.

It was the second time this year after an historic geomagnetic storm in May 2024. Those Northern Lights were visible in Europe and North America, just like this latest rendition.

Keep Reading...Show less
 silhouette of a woman on the beach at sunrise
StableDiffusion

Content warning: This article contains descriptions of suicide/suicidal thoughts.

When you are feeling down, please know that there are many reasons to keep living.

Keep Reading...Show less
Relationships

Power of Love Letters

I don't think I say it enough...

457937
Illistrated image of a letter with 2 red hearts
StableDiffusion

To My Loving Boyfriend,

  • Thank you for all that you do for me
  • Thank you for working through disagreements with me
  • Thank you for always supporting me
  • I appreciate you more than words can express
  • You have helped me grow and become a better person
  • I can't wait to see where life takes us next
  • I promise to cherish every moment with you
  • Thank you for being my best friend and confidante
  • I love you and everything you do

To start off, here's something I don't say nearly enough: thank you. Thank you, thank you, thank you from the bottom of my heart. You do so much for me that I can't even put into words how much I appreciate everything you do - and have done - for me over the course of our relationship so far. While every couple has their fair share of tiffs and disagreements, thank you for getting through all of them with me and making us a better couple at the other end. With any argument, we don't just throw in the towel and say we're done, but we work towards a solution that puts us in a greater place each day. Thank you for always working with me and never giving up on us.

Keep Reading...Show less
Lifestyle

11 Signs You Grew Up In Hauppauge, NY

Because no one ever really leaves.

26680
Map of Hauppauge, New York
Google

Ah, yes, good old Hauppauge. We are that town in the dead center of Long Island that barely anyone knows how to pronounce unless they're from the town itself or live in a nearby area. Hauppauge is home to people of all kinds. We always have new families joining the community but honestly, the majority of the town is filled with people who never leave (high school alumni) and elders who have raised their kids here. Around the town, there are some just some landmarks and places that only the people of Hauppauge will ever understand the importance or even the annoyance of.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments