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An Open Letter From A Former Barista

I don't care what you order because I can make whatever you want.

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An Open Letter From A Former Barista
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To the customers,

The first thing I want to get out there is that I didn't care about what you ordered. Honestly, to each their own. I didn't care if you ordered a Venti Upside-Down Caramel Machiatto with light-ice and caramel drizzle both on top and the bottom of the drink. I was a barista who was fully capable of making any drink on the menu within a minute. It's honestly no problem. The reason you buy that drink was probably because it tasted great, and thus it made part of your day great. And that's what I wanted to do: to make your day great.

Here's a list of things I also I didn't care about:

I didn't care if you used the word frappe instead of frappuccino. They're basically the same thing.

I didn't care if you if said small, medium, large, or tall, grande, venti.

I didn't care if you want X amount of pumps, asked for a specific temperature, or made as many add-ons as you wanted. All that info printed on a label that, which me exactly what you wanted.

I didn't care if you wanted a drink from the "secret menu" or wanted the new and trendy drink you saw on Instagram. If you told what's in it, I could make it.

I didn't care if you came back telling me I made your drink wrong or you didn't like the drink. Making a single drink hardly took much time and I didn't mind making another drink.

I didn't care if you told me that you accidentally spilled your drink. Accidents happen. I'll make you another drink.

I didn't care if you took advantage of our free refill policy for certain drinks and came for the umpteenth free refill. Free is worth stocking up on. If the roles were switched, I'd do the same thing.

I didn't care if you asked questions about different drinks. It's okay to want to get your money's worth. I wish people never hesitated to ask questions. I liked being helpful.


I'm honestly tired of the judgemental barista stereotype who thinks less of a customer for just breathing. I know I can't speak for all baristas, but we're baristas and our job is to make drinks. We've tinkered around behind the bar to find our perfect drink, so why should we give others crap for doing wanting a drink they know they like?

I can hardly say that the value of the job came from avoiding any contact with customers. All the hard work was valuable when I saw a person's face light up as soon as they got their drink. That's what I cared about.

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This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
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