The amount of times I have heard the word "approval" being stammered across me as I attend my doctor appointments is an annoyingly high number. I get it. You need "approval" to care for me. Provide basic human health needs. But why? Why enter this profession if it is about the stipend over everything else for you.
I have an average amount of knowledge about the medical industry. So I know this approval they need is basically the green light to charge your insurance company. And in the off chance they do not get to, well you are either paying out of pocket or worst case scenario, going without the care you need. It makes me furious our healthcare system is like this.
People in the medical industry just do not seem to care anymore. Cold and callous are words we can use to describe the treatment given by these professionals instead of warm and inviting. From front to back office, there is a major lack of empathy. Receptionists are rude or simply do not recognize you as a worthy human being standing before them. The quality of care we are supposed to be receiving from doctors, specialists, and other medical professionals is invisible.
It is a rushed process that leaves you feeling confused because none of your concerns were addressed. Instead quick money was made by either billing you or your insurance company. It forces me to ask, where is the humanity? Especially in a field where you are supposed to look after and nurture an individual's well-being holistically.
The answer is there is none, unless we make strides in the right direction.