If the recent celebrity iCloud hacking scandal teaches us anything, it’s that nothing digital is truly safe anymore – or is it?
Enter the new apps Cyber Dust and Xpire, backed by billionaire entrepreneur, Shark Tank investor, and Dallas Mavericks owner Mark Cuban. Cyber Dust enables users to send truly temporary and self-deleting images and texts – according to the FAQ, messages on the Cyber Dust servers are never saved to a disk and are only stored in memory until they are delivered or expire – while Xpire is a tool that helps users take control of their social media presences by helping to delete and set time limits on Twitter, Facebook, and Tumblr content.
I recently had the opportunity to ask Mark
some questions about these apps, why he invested in them, and his views on the
future of digital privacy:
Marilyn
Yang (MY): Some of your recent investments have included the apps Cyber Dust and
Xpire, which focus on protecting user privacy by deleting messages à la
Snapchat and old social media posts, respectively. Moving forward, do you see
privacy as something that becomes increasingly a personal responsibility
rather than something that should be protected from outside forces, such as the
law or government? And why?
Mark Cuban (MC): You are responsible for your own digital footprint.
Your future, no matter what your age is, depends on your being able to know
exactly what you have published online or in messages. Without control, you are
at risk for anyone creating any image they want of you on social media or
elsewhere.
MY:
Why should college students in particular download Cyber Dust and Xpire?
MC: The minute you hit “send” on any SMS/Text, any Snap, Tweet
or any digital media, you lose ownership of it. But you don’t lose
responsibility for it. Your closest friend could mess with you and tweet
one of your texts, and from there, it could take on a life of its own. It could
cost you a job, a relationship or worse. You have no idea what could
happen with any iMessage you send. It could come back to haunt you years
later.
So the question becomes why would you ever send a message or
post something on social media knowing it could live on forever. Do you want
the things you say as a freshman in college or while you were in high school
being posted or reposted after you graduate and are looking for a job?
You have ZERO ability to control any of it unless you use a
tool like Cyber Dust for messaging or Xpire to put an expiration time on your
tweets and other social media. And Xpire is important to allow you to go back
and delete all those social media posts that you have forgotten about but
could come back to haunt you.
MY:
In the case of Xpire, developer Jesse Stauffer was the one who initially
reached out to you. What was it in his initial email or note that caught your
eye? Do you have any advice for startups cold emailing or otherwise contacting
and pitching to potential investors?
MC: It was unique. It wasn’t a copy of something else. It
wasn’t the Uber of something or the Tinder of something. On top of that, it
served an important purpose: protecting people's privacy and future.
MY:
On a similar note, what makes or breaks an in-person pitch such as those you
see in Shark Tank?
MC:Not being original. Not being prepared. Not being
committed and willing to work.
MY:
Cyber Dust’s functions of self-deleting messages and photos are similar to
those of Snapchat. How are the two apps differentiated? Do they have different
target audiences?
MC: They aren’t the same at all. Snapchat doesn’t truly
delete anything. You can get an app to recover anything you send or receive on
Snapchat. It is basically for middle school kids sending pictures and videos. Once
you get out of middle school, your privacy matters. You don’t want everyone or
anyone able to monitor what you are discussing with your friends.
Unlike Snapchat, Cyber Dust truly deletes your messages. They
can’t be recovered by anyone, ever – the exact opposite of Snapchat. Snapchat
is crayons on pictures. Cyber Dust is keyboards for content. You can have
real conversations on Cyber Dust. It’s far more like a private, fast, free
version of texting. Plus, we have a blast feature that is truly unique. You can
send pictures, messages, maps, and more to one friend, a group you have
created, or to all your friends and followers in a single push of a button
[and] all with complete privacy.
MY:
Moving forward, how do you see apps such as Cyber Dust and Snapchat, which
recently received a $10 billion valuation, being monetized for their large user
bases?
MC: We have a lot of ways to monetize at Cyber Dust that will
be built around commerce, but for end users, Cyber Dust will be free forever.
MY:
What is your view on the recent celebrity-targeted Apple iCloud hacking and
photo scandal? How safe is cloud storage?
MC: You always have to be careful. It’s not hard to hack
into any service. That’s why Cyber Dust is important – you don’t want to be
compromised because of what technology you use.
MY:
Do you see any way to discourage hacking, or does it lie with the individual to
be more cautious about protecting or not uploading sensitive digital
information?
MC: As long as there are passwords, there will be people
trying to crack them.
MY:
As a broad concern, where do you see the issue of privacy progressing in the
future as technology continues to become more and more sophisticated and
collect more and more personal user data? How do you view the trade-off between
better adapting to specific customer needs and the need to collect more data
about each specific customer?
MC: I think you have to be careful. There are new
tools, and Cyber Dust will offer some in the future, that will allow you to
take complete control of your data and tell commerce sites what you want
without having to have them track you. It will change. Consumers just have to
be aware and careful.
MY:
Should social media platforms such as Twitter and Facebook be more proactive
about deleting their data permanently or at least better helping users do so?
MC: It’s a Catch 22 for them. They need as much data as they
can get in order to sell ads. Look at your Facebook newsfeed: it went from
being all about your friends and now is all about who buys advertising to reach
you. Facebook has some real trust issues, and I don’t see those changing in the
short term.