You guys suck! One of the only reasons I am excited to graduate in May is to get out of dodge because this last year has been stressful. I never hear horror stories from my friends about where they are living. I never hear stories about fans falling from the ceilings nearly killing them. And I for sure never hear about getting charged for rent late, not once but twice followed by being charged double the next month. Then when confronted, of course it is my, the resident’s, fault. I’m sorry, but last time I checked I was not working to the apartment complex and in control over my balance. But hey I will pay, no worries. I can’t even get a discount for my inconvenience.
It’s one disaster after another. My roommate met a guy a few days ago that said that he is being charged for living here and he doesn’t even have a key to an apartment. It sounds familiar because you guys keep leaving mail for someone who doesn’t even live here on our door steps. And I can only assume you think this girl lives in our apartment when she doesn’t. I can’t wait until you find out so that you can blame us, the residents, for not sharing that piece of information. But short of not wanting a random roommate, we don’t find that it is any of our business to inform you all that we have an empty room in our place of dwelling.
All in all I need the customer service to be better. If I say that I need my garbage disposal fixed, I don’t want to have to wait a whole week to have to get that done. If I put in a request that have something placed in my apartment, it shouldn’t take two weeks to have it arrive. If we are suppose to have a fire extinguisher in our apartment, why don’t we have one? I need Campus View Apartments to get it together and quick because your residents will not be putting up with it for too much longer.
Sincerely,
A Displeased Tenant