13 Unexpected Things I Learned From Working At Chipotle | The Odyssey Online
Start writing a post
Adulting

13 Unexpected Things I Learned From Working At Chipotle

Guac is extra.

2175
Chipotle

In This Article:

I was 16 when I got hired at my first job: a cashier at the brand new Chipotle Mexican Grill that had just been constructed in the next town over. I started my training during the middle of my junior year in high school and I have worked there ever since. As I prepare to leave for college soon, I realize that my short-lived Chipotle career is coming to an end. I learned a lot just from working at the restaurant. Here are some of the things that I will take away with me as my career is coming to a close.

1. Tortillas. Burn. Fast.

When someone asks for a burrito or a taco, it all depends on the tortilla. Heating up a tortilla is a game played by a matter of seconds. One too many seconds can cause the whole thing to dry up and become crunchy.

2. Quesadillas burn your fingers

If you're on cash, you'll probably be expected to take out a quesadilla from the press. It's a terrifying experience, especially when it's rush hour and you have to pry a tortilla off of the scalding press with your bare hands. Over the months of working at Chipotle, I've developed a method of using a bowl and scooping the tortilla off the surface with it. Also, don't ask us to cute your quesadilla because we're not allowed to do so.

3. Making kids meals will make you hate kids

Whether it's a Kid's Build Your Own or a Kid's Quesadilla Meal, you'll feel slightly irked when a customer asks for one to be made. They simply slow down the momentum of the line as you'll have to struggle to pull apart the kid's boxes out of the stack, look for lids, and run back and forth getting sides of fruit and heating up small tortillas. Don't even question the amount of bratty children that come in.

4. Working cash is the worst job

From my own experience, being a Chipotle cashier is as stressful as training for the Olympics. You're expected to bag all the orders, ring up customers, do refunds, give out free meals and coupons, keep track of online orders, activate gift cards, sweep the dining room, wipe tables, wipe the line, fill up ice, restock inventory, and take out the trash. You'll be asked to go into the dining area and sweep the floors, all in a jiffy because you'll be called back within five seconds to help the next customer that just finished his order and is ready to pay.

Being a cashier means you'll be running around the restaurant, getting brooms from the back to sweep the dining room with, wringing out sanitizer-soaked towels (that'll give you mild chemical burns on your fingers), struggling to take out the heavy trash bags, cleaning up after peoples' enormous messes, and filling up the ice machine all at once. You'll be asked to do it all—from bagging chips to bundling forks to cleaning the bathrooms—because the other crew members working on the line and grill have to stay there wearing gloves and be prepared to help a customer at any minute.

At the end of your cash shift, you'll be expected to count your drawer and put all the financial records into a spreadsheet and an online configuration center system that keeps track of the profit made. Miscounting cash messes up the whole system and only keeps you there longer. If you forget an important receipt, you'll have to look for it in the daily records, which takes forever to do. Depositing cash into the safe at the end of your shift is also an annoying chore, as it takes a while to put in those singles that you're often left with. Overall, if you get the opportunity to work either line or cash, please don't choose cashier.

5. Massaging sour cream is therapeutic

Yes. We, as Chipotle employees, massage our sour cream. It comes in pre-made bags, and we roll and squish them in order to "loosen up" the cream, which can sound pretty odd. The process is quite stress-relieving and oddly satisfying.

6. You'll smell like meat all the time

This one's pretty obvious. When you're standing in the kitchen all day, you'll become an absorbent sponge to all the odors of cilantro, carnitas, beef, chicken, and spices.

7. The music gets old

If you're expecting Chipotle to play the new Drake or Ed Sheeran, think again. The music is usually instrumental or extremely indie and underground, and it loops around day after day.

8. You'll master kitchen skills like a pro

You'll be trained to cut onions, cilantro, tomatoes, lettuce, and peppers during your Chipotle career. These skills will last you a lifetime and are convenient to use at home and to show off to your family and friends.

9. You're always being watched

There are cameras EVERYWHERE.

10. Online orders pile up

Why must people always choose to order online when it's rush hour? These online orders stack up and we can't get to make them in time, especially when it's super busy. I promise, we're trying, so don't be too disheartened when we don't have your order ready when you come in.

11. Closing is fun...if you're with the right crew

Closing can be hell, and you usually won't get out until 11:30 p.m., but it can be fun when you're with the right crew and manager. Closing the restaurant allows you to work together as a team, and you can goof off a bit and even bring your own speakers for music.

12. You'll be given wellness checks at the beginning of every shift

A recently implemented policy of Chipotle, Wellness Checks ensure that all employees are safe, healthy, and ready to work before they can clock in for their shift. Chipotle doesn't want to spread illnesses to customers and will shut down the restaurant if a worker or customer is found sick or vomiting.

13. There are 13 characteristics that Chipotle looks for in its employees

Chipotle is selective in hiring its employees and wants to ensure an enjoyable customer experience. Therefore, the company must stress the importance of hospitality. There are 13 characteristics that Chipotle looks for in its employees: Ambitious, Happy, Smart, Polite, Respectful, Honest, Conscientious, Presentable, Curious, Motivated, Hospitable, High Energy, and Infectiously Enthusiastic. These traits ensure that the team will be successful in delivering the message of Chipotle to its customers. Chipotle is constantly improving and strives to better its employees through training and teaching them new things each and every day.

Some things I have learned from working at Chipotle are quite useful, while others are quite odd and unusual. There have been rough days when I hated my job, while there have been other days that were fun, and time seemed to fly by. Nevertheless, I ultimately owe it all to this job for teaching me the value of hard work.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Entertainment

15 Times Michael Scott's Life Was Worse Than Your Life

Because have you ever had to endure grilling your foot on a George Foreman?

1893
Michael Scott
NBC

Most of the time, the world's (self-proclaimed) greatest boss is just that, the greatest. I mean, come on, he's Michael Freakin' Scott after all! But every once in a while, his life hits a bit of a speed bump. (or he actually hits Meredith...) So if you personally are struggling through a hard time, you know what they say: misery loves company! Here are 15 times Michael Scott's life was worse than your life:

Keep Reading...Show less
Featured

12 Midnight NYE: Fun Ideas!

This isn't just for the single Pringles out there either, folks

16622
Friends celebrating the New Years!
StableDiffusion

When the clock strikes twelve midnight on New Year's Eve, do you ever find yourself lost regarding what to do during that big moment? It's a very important moment. It is the first moment of the New Year, doesn't it seem like you should be doing something grand, something meaningful, something spontaneous? Sure, many decide to spend the moment on the lips of another, but what good is that? Take a look at these other suggestions on how to ring in the New Year that are much more spectacular and exciting than a simple little kiss.

Keep Reading...Show less
piano
Digital Trends

I am very serious about the Christmas season. It's one of my favorite things, and I love it all from gift-giving to baking to the decorations, but I especially love Christmas music. Here are 11 songs you should consider adding to your Christmas playlists.

Keep Reading...Show less
campus
CampusExplorer

New year, new semester, not the same old thing. This semester will be a semester to redeem all the mistakes made in the previous five months.

1. I will wake up (sorta) on time for class.

Let's face it, last semester you woke up with enough time to brush your teeth and get to class and even then you were about 10 minutes late and rollin' in with some pretty unfortunate bed head. This semester we will set our alarms, wake up with time to get ready, and get to class on time!

Keep Reading...Show less
Student Life

The 5 Painfully True Stages Of Camping Out At The Library

For those long nights that turn into mornings when the struggle is real.

3522
woman reading a book while sitting on black leather 3-seat couch
Photo by Seven Shooter on Unsplash

And so it begins.

1. Walk in motivated and ready to rock

Camping out at the library is not for the faint of heart. You need to go in as a warrior. You usually have brought supplies (laptop, chargers, and textbooks) and sustenance (water, snacks, and blanket/sweatpants) since the battle will be for an undetermined length of time. Perhaps it is one assignment or perhaps it's four. You are motivated and prepared; you don’t doubt the assignment(s) will take time, but you know it couldn’t be that long.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments