12 Realities Of Customer Service As Told By John Mulaney | The Odyssey Online
Start writing a post
Entertainment

12 Realities Of Working In Customer Service, As Told By John Mulaney

"You wanna talk to my manager? There, go get 'im! Street smarts!"

518
12 Realities Of Working In Customer Service, As Told By John Mulaney

In This Article:

John Mulaney is one of the gifts of our generation, and he is incredibly relatable. Another incredibly relatable aspect of life is crappy retail jobs. So why don't we combine?

1. When you're shiny and new and naive

78.media.tumblr.com

Ah, I remember the days where I legitimately cared whether or not customers enjoyed their experience with me. I'd get so devastated that someone was mean to me. Now...nah. You learn quickly that people are jerks.

2. When the manager lets you go home early

media.giphy.com

Listen, going home early is a beautiful, beautiful thing. It's amazing, especially when you're a closer like me and going home early means you might get to bed before midnight.

3. When something vital breaks down in the middle of an incredibly busy shift

media.giphy.com

Fun fact, I work in a kinda-food-service job, and we ran out of chicken on our busiest day of the week. Ran. Out. Of. Chicken. We couldn't fry chicken that wasn't there. And genuinely, at that point, we all sort of looked at each other and sighed. There was no panic. Just mute acceptance.

4. For ladies: When random men decide to hit on you

thumbs.gfycat.com

Where...where do you think you're gonna get with this? Like honestly, what elderly man hits on a nineteen year old girl and expects anything to come of it? What exactly are you thinking that you will accomplish? Just...why????

5. Customer while you're closing: Are you open?

media.tumblr.com

IT IS ELEVEN PM. Our fryers are down, the chicken case is cold. We. Are. Clooooooooooooooooosed.

6. When a customer is being incredibly rude to you and you can't do a thing about it

i.pinimg.com

I can't count the number of times where a customer has talked down to me or said something totally rude or done something I hated and I couldn't say a word.

7. When a customer comes in at 9:59 and you close at 10 and they act like you should be open

78.media.tumblr.com

Yes, I know it isn't ten yet. Yes, I know I am obligated to serve you at this point. But please please please just know that you being served right now will set me back a solid fifteen or so minutes, maybe more, depending on what you want. I want to go home.

8. When you get the typical "Well, it must be free!" joke or other common ones

78.media.tumblr.com

I have heard this joke so. Many. Times. And I have to force myself to laugh every single time.

9. When people ask how you're doing

pbs.twimg.com

Nine times out of ten when someone asks me how I am, the answer is not "Great!" But you don't want to hear about how I burned myself with oil and my feet hurt and how I'm exhausted and only here so I can eat next semester.

10. When you're five minutes into the shift and it's already going downhill

78.media.tumblr.com

There was one day where I got yelled at exactly five minutes into my shift. It was great fun.

11. When a customer asks you if doing something would be too much trouble

78.media.tumblr.com

All the time I get "Oh, sorry for being a bother!" or "I'm sorry, would that be too much of a bother?" I am not allowed to say yes to that, even if it really is a huge bother.

12. When you finally get an awesome customer who gives you faith in humanity

78.media.tumblr.com

Sometimes, there are customers who make everything worth it, and that absolutely make your day. To those customers, thank you for making my day better.

To all my fellow retail friends, hang in there! We've got this, and with the help of John Mulaney, we can do it.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
an image of taylor swift standing center stage surrounded by her backup dancers in elegant peacock esque outfits with a backdrop of clouds and a box rising above the stage the image captures the vibrant aesthetics and energy of her performance during the lover era of her eras tour
StableDiffusion

A three-and-a-half-hour runtime. Nine Eras. Eleven outfit changes. Three surprise songs. Zero breaks. One unforgettable evening. In the past century, no other performer has put on an electric performance quite like Taylor Swift, surpassing her fans ‘wildest dreams’. It is the reason supporters keep coming back to her shows each year. Days later, I’m still in awe of the spectacle ‘Miss Americana’ puts on every few days in a new city. And, like one of Taylor’s exes, has me smiling as I reminisce about the memories of the night we spent together.

Keep Reading...Show less
Entertainment

Every Girl Needs To Listen To 'She Used To Be Mine' By Sara Bareilles

These powerful lyrics remind us how much good is inside each of us and that sometimes we are too blinded by our imperfections to see the other side of the coin, to see all of that good.

83582
Every Girl Needs To Listen To 'She Used To Be Mine' By Sara Bareilles

The song was sent to me late in the middle of the night. I was still awake enough to plug in my headphones and listen to it immediately. I always did this when my best friend sent me songs, never wasting a moment. She had sent a message with this one too, telling me it reminded her so much of both of us and what we have each been through in the past couple of months.

Keep Reading...Show less
Zodiac wheel with signs and symbols surrounding a central sun against a starry sky.

What's your sign? It's one of the first questions some of us are asked when approached by someone in a bar, at a party or even when having lunch with some of our friends. Astrology, for centuries, has been one of the largest phenomenons out there. There's a reason why many magazines and newspapers have a horoscope page, and there's also a reason why almost every bookstore or library has a section dedicated completely to astrology. Many of us could just be curious about why some of us act differently than others and whom we will get along with best, and others may just want to see if their sign does, in fact, match their personality.

Keep Reading...Show less
Entertainment

20 Song Lyrics To Put A Spring Into Your Instagram Captions

"On an island in the sun, We'll be playing and having fun"

10196
Person in front of neon musical instruments; glowing red and white lights.
Photo by Spencer Imbrock on Unsplash

Whenever I post a picture to Instagram, it takes me so long to come up with a caption. I want to be funny, clever, cute and direct all at the same time. It can be frustrating! So I just look for some online. I really like to find a song lyric that goes with my picture, I just feel like it gives the picture a certain vibe.

Here's a list of song lyrics that can go with any picture you want to post!

Keep Reading...Show less
Chalk drawing of scales weighing "good" and "bad" on a blackboard.
WP content

Being a good person does not depend on your religion or status in life, your race or skin color, political views or culture. It depends on how good you treat others.

We are all born to do something great. Whether that be to grow up and become a doctor and save the lives of thousands of people, run a marathon, win the Noble Peace Prize, or be the greatest mother or father for your own future children one day. Regardless, we are all born with a purpose. But in between birth and death lies a path that life paves for us; a path that we must fill with something that gives our lives meaning.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments