How To Treat Retail Employees With Respect | The Odyssey Online
Start writing a post
Adulting

A 6 Step Guide On How To Treat Retail Employees With Respect, For Beginners

6 simple steps - with pictures!

229
A 6 Step Guide On How To Treat Retail Employees With Respect, For Beginners

In This Article:

I've been working in retail for a few months, and in customer service for over five years, to finance my college education and my young life. In those five years, I've been regularly talked down to, belittled, and even falsely accused of pushing a child. Most customers are great, but the rude ones, unfortunately, are the ones that stick out when I think about my customer service experience thus far. If you're someone who has spent your adult life thus far putting down retail employees for no reason, this detailed guide is for you!

1. Don’t talk down to us.

https://unsplash.com/photos/y-mB90P-6DY

To you, we may seem like low lives with no ambition, but we're trying to make a living just like you! We do not deserve to be spoken to like children, so instead try speaking to us like we're a friend. At the least, a semi-friendly tone will make us more inclined to help you.

2. If you need a stock check, be patient and try not to send us more than once.

https://unsplash.com/photos/knKm7u_7Ihw

Stock checks are difficult. There are racks upon racks of clothes to walk through before finding the right one, and sometimes even a ladder is required. At the store I'm currently working, our stock is on an entirely different floor of the building. We're happy to help you find your size but if we take a while, please don't blame us.

3. Don’t blow up on us when we try to sell you things - you’re in a store after all.

https://unsplash.com/photos/zKT64MtVKQ0

We don't like bugging you about credit cards and sales just as much as you don't like hearing about them. But we have sales goals to meet and there's no use in getting angry at us for something that's simply part of our job. Anyways - you're in a store, where you came to potentially buy things, so why not hear about ways to save your money?

4. We (nor our managers) control the prices.

https://giphy.com/gifs/asian-fresh-off-the-boat-fotb-3k9gOXgimLWF2

This seems like a given, but I've found that a lot of people forget this widely-known fact. Yes, I know it's a little ridiculous to pay $80 for a shirt, but it's not my fault and you chose to come in and shop in this particular store. It's not like someone is forcing you to spend your money. If you want cheaper clothing, there are endless options these days. The world is your oyster.

5. Please don’t ask for our manager unless you have a ridiculously complicated shopping emergency, or were just punched in the face.

https://giphy.com/gifs/reaction-diva-shade-3Z163E58pvMct4N7u1

Retail managers have a tough job: not only do they have to make sure sales goals are met and that the store is running smoothly, but any problems that arise are their responsibility. In addition to the regular paperwork and such that managers have to take care of.

That being said, please don't ask for our manager because you don't believe us when we said we're out of a color or style. Sales associates will not lie to you, and our jobs basically exist solely for your convenience and questions, so please utilize us..

6. Whatever problems you currently are facing in your life, are not our fault.

https://giphy.com/gifs/people-trump-mexican-DLCxVQ7zaGJzy

And we do not get paid to be your punching bag. We all have our own issues and we all have days where we don't feel like talking to people. If you're in our store and it's one of those days, you can politely reject our help and we'll leave you alone.

A nasty attitude toward us is not going to make you feel any better; if anything it will make us less likely to want to help you in the future. Yes, we recognize the people who come in regularly. And we remember which ones did not show us respect in the past.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
Entertainment

15 Times Michael Scott's Life Was Worse Than Your Life

Because have you ever had to endure grilling your foot on a George Foreman?

466
Michael Scott
NBC

Most of the time, the world's (self-proclaimed) greatest boss is just that, the greatest. I mean, come on, he's Michael Freakin' Scott after all! But every once in a while, his life hits a bit of a speed bump. (or he actually hits Meredith...) So if you personally are struggling through a hard time, you know what they say: misery loves company! Here are 15 times Michael Scott's life was worse than your life:

Keep Reading...Show less
Featured

12 Midnight NYE: Fun Ideas!

This isn't just for the single Pringles out there either, folks

15428
Friends celebrating the New Years!
StableDiffusion

When the clock strikes twelve midnight on New Year's Eve, do you ever find yourself lost regarding what to do during that big moment? It's a very important moment. It is the first moment of the New Year, doesn't it seem like you should be doing something grand, something meaningful, something spontaneous? Sure, many decide to spend the moment on the lips of another, but what good is that? Take a look at these other suggestions on how to ring in the New Year that are much more spectacular and exciting than a simple little kiss.

Keep Reading...Show less
piano
Digital Trends

I am very serious about the Christmas season. It's one of my favorite things, and I love it all from gift-giving to baking to the decorations, but I especially love Christmas music. Here are 11 songs you should consider adding to your Christmas playlists.

Keep Reading...Show less
campus
CampusExplorer

New year, new semester, not the same old thing. This semester will be a semester to redeem all the mistakes made in the previous five months.

1. I will wake up (sorta) on time for class.

Let's face it, last semester you woke up with enough time to brush your teeth and get to class and even then you were about 10 minutes late and rollin' in with some pretty unfortunate bed head. This semester we will set our alarms, wake up with time to get ready, and get to class on time!

Keep Reading...Show less
Student Life

The 5 Painfully True Stages Of Camping Out At The Library

For those long nights that turn into mornings when the struggle is real.

3166
woman reading a book while sitting on black leather 3-seat couch
Photo by Seven Shooter on Unsplash

And so it begins.

1. Walk in motivated and ready to rock

Camping out at the library is not for the faint of heart. You need to go in as a warrior. You usually have brought supplies (laptop, chargers, and textbooks) and sustenance (water, snacks, and blanket/sweatpants) since the battle will be for an undetermined length of time. Perhaps it is one assignment or perhaps it's four. You are motivated and prepared; you don’t doubt the assignment(s) will take time, but you know it couldn’t be that long.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments