Flying is a whole different experience to each person. Some people do it very often, and for others it's just an exceptional thing that may not happen in years. I have traveled both nationally and internationally with many different companies up to this day, and I really wanted to express my satisfaction with the service of one of them in particular. For those that are planning to fly soon, I'd advise you to keep reading!
Out of the 10+ different airlines that I have traveled with, Lufthansa has been the one that has definitely provided me with the best customer service. I try to fly with them every time it's possible, their timeliness is my reason #1, because I have never had a delayed or canceled flight and never lost my flight during my layovers. Besides, their organizational skills make boarding the aircraft very easy and smooth.
Reason #2 is their wonderful connections and HUB airports, both very easy to navigate and user-friendly. They always provide you with useful help and information so you can keep on with your flights.
Reason #3 is the onboard quality both for food, entertainment and the service, that I would definitely rate 9.5/10 because there is always room to improve, even though I think they are really on top with their responsibilities and customer care.
I am ready to fly in a couple of days with them again, going from Europe to the US, and I couldn't be more excited to do so because I know that I will enjoy the experience like always. In the near future, I will bring my family to graduation over here in the States, and there's no doubt that I want them to fly with Lufthansa.
Choose wisely and fly comfortably!