I have worked in retail for quit some time now. Most days I like working, other days not so much. A majority of the time it has to do with the customers. Sometimes I just want to say what's on my mind to them, but then I would be unemployed and wouldn't be able to support my dog.
Here is 10 things employees think when dealing with customers:
1. "If it doesn't scan, it must be free"
Please. As if I didn't here that one 10 times today. No. It's NOT free.
2."I would like to speak to your manager".
Sure. Just know that they are going to tell you the SAME exact thing I just told you, but whatever its cool.
3. The Store closes at 11:00pm, but customer walks in store at 10:59pm.
Great. We close in 1 minute, what do you possibly need at 11 at night? I have worked all day, now I have to stay open for you to get your gallon of milk and a puzzle. Go home.
4."Why can't you just use my expired coupon? That's not fair!"
Why? Not fair? ITS EXPIRED! Like, I'm sorry that the system won't take your year old coupon. What's not fair is that you are holding up the line for .50 off your order.
5."Can't you just beat the system and give me the discount/coupon?"
Yeah sure, let me break the rules, beat the system, get yelled at, loose my job, and be unemployed, because it really looks like you need to save that $1.50 on that $200 dollar order. Don't worry, I'll loose my job and my dog will starve, no big deal.
6."I'm NEVER shopping here again!"
Oh no. Really? Please. No. Come back. Now how will I go on with my 8 hour shift knowing you won't come back here, EVER. Now I'm sad. Just kidding, glad your not coming back. Good riddance!
7."I'm so tired, I can barley walk anymore, I've been shopping all day."
Oh really? Tell me more about how tired you are from shopping as I'm going on my fifth hour of work with 5 more to go. Please continue to tell me how hard your life is.
8.*Greets customer* "Hi! How are you?" *ignore employee*
OK. That's cool. I'll just act as if I didn't ask you a question and try not to feel like an idiot. Whatever I guess. Rude.
9."NO. Do not ask me if I want to open a credit card, do I look like I want one?"
Bro. I'm just doing my JOB. The job description clearly states "ask if they want to open a credit card". Don't get mad at me because YOU have bad credit. Ridiculous.
10.*Explains the same thing to the customer 10 times and they STILL don't understand*
I need to know, how do you not understand? No, the coupon doesn't work. No, the jeans are not on sale. No, I can not personally lower the prices to make you happy. Stupidity, pure stupidity.
