Dear Bath & Body Works,
Let me start out by saying that I really do enjoy your work. From the moment I hit puberty in middle school and needed to pay extra attention to my hygiene and way I smelled, you've been there for me with all the pretty pink scents I could imagine. As I have grown older into the blossoming, young adult that I am today, I have learned it's better to settle for one, loyal, and mature scent than playing the daily switch game between Sweet Pea, Pink Chiffon and Malibu. Your scent, Cashmere Glow, has been by my side since my freshmen year of high school. I use it daily in lotion and perfume form. I use the shave gel, body wash and when I'm in the pampering mood, I will break out my Cashmere Glow body exfoliator. The other day, I walked into your store, looking to purchase more of this wonderful product as I was about out of lotion for the summer. I walked in and headed right over to the shelf that my fragrance friend calls home. I reached up to grab a bottle but something was off....this red bottle wasn't the warm golden brown I love. No. IMPOSTER. After standing there confused and afraid, I walked over to the saleswoman who greeted me with a generous smile. I then asked what in the Sam Hell this was that I was holding in my hand and demanded to know what had happened to my sweet, sweet aroma. She said the words I dreaded to hear: "Oh! That scent has actually been discontinued! I can show you some similar scents this way!" No, saleslady Becky, I don't want a "similar" scent. You decided to take this beautiful, trusty scent away from me. My heart is broken. This particular olfactory sensation holds memories (just ask my ex), makes me confident, and makes me, me. You should really re-name it to Grace Fjellanger. My friends can always tell who is forcefully hugging them or whose sweatshirt it was left in their room. It has become a part of me. What am I to do now? My mother shared in this traumatizing experience and hopped online to buy me 100 dollars worth of product. But, now the scent appears to be in full stock on your website again. I'm just getting mixed messages. Do I need to start looking else where for my olfactory identity? Get it together Bath & Body. Also maybe consider giving a college student discount? Thank you for your consideration.
Love and smells,
Grace
