5 Things to Remember When Talking to a Customer Service Associate.
Start writing a post
Lifestyle

5 Things to Remember When Talking to a Customer Service Associate.

We are really just trying to help you, so please stop screaming at us.

48
5 Things to Remember When Talking to a Customer Service Associate.
Pinterest

I know how it is when you go out and the cashier is taking forever and your patience is wearing thin and you're just trying to get out of there, but here are a few things you should keep in mind next time you think about yelling at them.

1. We are trying to help you as fast as we can.

Although it may seem like time is going really slow and that you have been in the store for years now, we suggest that you take a deep breath because we promise we are trying to get you in and out as fast as we can.

2. Barking orders at us, makes us less inclined to help you.

When we have a line and you keep yelling at us because you are getting annoyed, makes us stressed and we are unable to help you at the best of our abilities. When you yell at us because we can't hear you, it also hinders our ability to help you. So please, just talk to us in a nice tone and we will be more than happy to help you.

3. Yes, you can speak to a manger but they are probably going to tell you the exact same thing we did.

We understand you're flustered and we want to help you, believe me. But asking to speak to a manager for the most part is useless because they are most likely going to give you the same information we did. But you just wanted to hear it from higher authority.

4. I promise that being nice will get you a long way.

We are just as tired as you are and i know the last thing you want to do is encounter a problem but the best thing you can do is be a nice person because we respond really well to being nice. I can tell you first hand that after multiple rude customers, one polite person can make a huge difference.

5. We are humans too.

I think when people go out, they just assume that everyone is there to please them. But some customers need to remember that we have feelings just like you do and when you yell and scream at us and put us down just because we aren't moving fast enough for you, doesn't help anything. We are there to help you and assist you, but being polite goes a long long way.


Sincerely,

All customer service associates.

Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
the beatles
Wikipedia Commons

For as long as I can remember, I have been listening to The Beatles. Every year, my mom would appropriately blast “Birthday” on anyone’s birthday. I knew all of the words to “Back In The U.S.S.R” by the time I was 5 (Even though I had no idea what or where the U.S.S.R was). I grew up with John, Paul, George, and Ringo instead Justin, JC, Joey, Chris and Lance (I had to google N*SYNC to remember their names). The highlight of my short life was Paul McCartney in concert twice. I’m not someone to “fangirl” but those days I fangirled hard. The music of The Beatles has gotten me through everything. Their songs have brought me more joy, peace, and comfort. I can listen to them in any situation and find what I need. Here are the best lyrics from The Beatles for every and any occasion.

Keep Reading...Show less
Being Invisible The Best Super Power

The best superpower ever? Being invisible of course. Imagine just being able to go from seen to unseen on a dime. Who wouldn't want to have the opportunity to be invisible? Superman and Batman have nothing on being invisible with their superhero abilities. Here are some things that you could do while being invisible, because being invisible can benefit your social life too.

Keep Reading...Show less
Featured

19 Lessons I'll Never Forget from Growing Up In a Small Town

There have been many lessons learned.

70904
houses under green sky
Photo by Alev Takil on Unsplash

Small towns certainly have their pros and cons. Many people who grow up in small towns find themselves counting the days until they get to escape their roots and plant new ones in bigger, "better" places. And that's fine. I'd be lying if I said I hadn't thought those same thoughts before too. We all have, but they say it's important to remember where you came from. When I think about where I come from, I can't help having an overwhelming feeling of gratitude for my roots. Being from a small town has taught me so many important lessons that I will carry with me for the rest of my life.

Keep Reading...Show less
​a woman sitting at a table having a coffee
nappy.co

I can't say "thank you" enough to express how grateful I am for you coming into my life. You have made such a huge impact on my life. I would not be the person I am today without you and I know that you will keep inspiring me to become an even better version of myself.

Keep Reading...Show less
Student Life

Waitlisted for a College Class? Here's What to Do!

Dealing with the inevitable realities of college life.

132485
college students waiting in a long line in the hallway
StableDiffusion

Course registration at college can be a big hassle and is almost never talked about. Classes you want to take fill up before you get a chance to register. You might change your mind about a class you want to take and must struggle to find another class to fit in the same time period. You also have to make sure no classes clash by time. Like I said, it's a big hassle.

This semester, I was waitlisted for two classes. Most people in this situation, especially first years, freak out because they don't know what to do. Here is what you should do when this happens.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments