23 Things You'll Understand if You've Worked in Retail | The Odyssey Online
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23 Things You'll Understand if You've Worked in Retail

"Oh, it has no tag? Looks like it's free!" No. Just no.

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23 Things You'll Understand if You've Worked in Retail
Community Law

1. If you had a dollar for every time you bit your tongue when a customer was rude, you'd be a millionaire.

If only my minimum wage paycheck took into account my patience.

Gif courtesy of giphy.com

2. You have to fight yourself to not roll your eyes when a customer demands to speak to the manager.

Miss, I promise I'm not lying to you. My manager will tell you the exact same thing I just did.

Gif courtesy of giphy.com

3. For some reason, it's your fault a customer can only get merchandise credit when they want to return items without a tag and a receipt.

Listen, I'm sorry your son ripped off the tags and threw away the receipt before trying them on, but you're still getting store credit.

Gif courtesy of realitytvgifs.tumblr.com

4. When your regional manager comes to visit the store and your manager pleads with you to be on your best behavior.

Only for you, SM. Only for you.

Gif courtesy of realitytvgifs.tumblr.com

5. When an item doesn't have a tag when you ring it up, and a middle-aged adult tries to make the "Looks like it's free!" joke.

No. Just no.

Gif courtesy of realitytvgifs.tumblr.com

6. Your fake smile is practically second nature at this point.

But maybe it's not that natural.


Gif courtesy of popsugar.com

7. A part of you dies inside whenever a customer actually needs help when you ask "Are you finding everything alright?"

I only ask because if I didn't, I'd lose my job. I don't actually want to help you.

Gif courtesy of collegetimes.com

8. You get irrationally angry when a customer puts their money on the counter, rather than in your outstretched hand.

Because that would have been too easy, apparently!

Gif courtesy of giphy.com

9. The company just expecting you to stop someone from stealing.

How am I, a girl who barely weighs 120 pounds, going to stop a 6'5 man? Real funny, Home Office.

Gif courtesy of popkey.com

10. Your heart fills with so much joy when your manager steps in and takes your side when a customer tries to argue with you.

The moment you realize your manager is your ride or die.

Gif courtesy of rtvgames.com

11. You get a sense of entitlement when you're one of the longest-standing employee at the store.

Gif courtesy of giphy.com

12. It's suddenly your fault that a customer's credit card is declined, and then proceeds to force you to swipe it again and again.

Ma'am, pay your bills or don't max out. I don't know what else to tell you.

Gif courtesy of giphy.com

13. The way your heart breaks when a customer ruins a stack of shirts you just folded.

Would it have killed you to wait at least five more minutes?!

Gif courtesy of imgur.com

14. Customers think you can babysit their kids while they shop.

Sorry, but we aren't a daycare. Keep your kids close at all times.

Gif courtesy of tumblr.com

15. People getting irrationally angry at you when you can't break a $100 bill at 10 in the morning.

We aren't a bank, either. Shocker, I know!


Gif courtesy of tumblr.com

16. When customers come in five minutes before close and leaves 20 minutes later without buying one thing.

When an employee says to take your time after close, it's a lie. It will always be a lie.


Gif courtesy of tumblr.com

17. Trying to keep your cool when a customer wanders off in the middle of a transaction.

Either step out of line or continue to shop after checking out. Don't hold up the line if you aren't ready to check out.

Gif courtesy of tumblr.com

18. Having to watch teenage couples make out when they're supposed to be paying.

You're not cute. At all.


Gif courtesy of globalgrind.com

19. Lying through your teeth in order to make a sale.

Of course that looks great on you!

Gif courtesy of giphy.com

20. When you've just dealt with a horrible customer and your manager makes you get directly back to work.

What, no five minute break to collect my dignity?

Gif courtesy of tumblr.com

21. When it's time for you to clock out and a customer approaches you with a question, and your boss makes you help them.

My coat is already on and I have my bag. Does it look like I'm still on the clock?


Gif courtesy of 4gifs.com

22. It taught you how to be a better person.

Above all, you learned how to treat people and public places correctly. Not really something you can say about 90% of the customers you help. Go you.

Gif courtesy of alloyentertainment.com

23. And to all the customers who do treat us and the store with respect, from the bottom of our hearts, thank you.

You're what makes our job worthwhile.

Gif courtesy of giphy.com

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