CVS. It's your everyday, neighborhood convenience store...if that store was one of the top conglomerates in the country and filled with overpriced items, ridiculously long lines and elderly woman angrily pushing their shopping carts around as they sort through their paper-clipped coupons. Maybe I'm just abnormally not fond of the store because I worked there, but I think fellow employees can empathize with me and the struggle of working at CVS.
1. Me: "Do you have a CVS card?"
Customer: "No, but I have a phone number."
2. When a customer hands you their Rite-Aid, Walgreens or any other red card on their keychain.
And by hands you their keys, I mean they throw them on the counter and you have to sort through all the cards to any store they've ever shopped at.
3. When your manager makes you go back and re-face the entire store because customers have since bought things.
4. Those customers who insist on pushing the assistance button until someone arrives.
Miss, I know that "customer service is needed in dental care." I heard the voiceover say it six times. But I'm a little too preoccupied right now to worry about unlocking your Oral-B replacement heads.
5. Being in charge of stocking the pain relief aisle on truck day.
The struggle of matching the product to the microscopic UPC number on the shelf, only to realize you accidentally put the Tylenol PM 24 caplets in the Tylenol PM 48 caplets.
6. Customer: "It's 50 percent off."
Me: "Sir, it's buy one, get one 50 percent off."
7. When a customer comes in five minutes before closing to send a MoneyGram.
I'm sorry, sir. That phone call is going to take (at least) 45 minutes, and chances are you'll probably end up spelling their name wrong anyway.
8. "I left my ExtraBucks at home. Is there anyway I can use them?"
9. Clocking out for break but only getting 30 minutes, meaning you need to avoid all customers on the way to the door.
10. When you called for backup, no one's showing up, and there are about seven customers in line.
11. Customer: "Can you use your store card?"
Me: "I'm sorry but we don't have the Courtesy Card anymore."
Customer: *swears, then complains about the company and Corporate America*
12. Me: "That'll be $5.36."
*customer hands over a $10; I hit the $10 on the screen*
Customer: "Oh, I have the 36 cents."
13. When a customer tells you about all their health issues and proceeds to ask which vitamins they should buy.
Sir, not only am I extremely uneducated as to what supplements will help your chronic irregularity, but I legally cannot assist you.
14. Customer: "I don't want to use a CVS card."
Me: "Okay, that'll be $20."
Customer: "The sign said it was on sale for..."
15. Customer: "What's the difference between the name brand and the CVS brand?"
Absolutely nothing but that $1.24 difference.