11 Lessons You Learn In The Service Industry | The Odyssey Online
Start writing a post
Lifestyle

11 Lessons You Learn In The Service Industry

The service/food industry has taught me more than I could have imagined.

320

For almost a year, I worked at a dine-in and drive-thru snow cone/smoothie restaurant. More recently, I am spending the summer working my first job as a waitress at a Mediterranean/American restaurant. In just one year, I have learned so much just through the experience in these two jobs. Here are 11 lessons I learned while working in the service/food industry.

1. People are very VERY picky about their food.

You wouldn't believe how seriously a person takes the amount of creme on their snow cone. Or how half a slice of cheese makes such a big difference instead of a whole piece. Some customers will have the biggest fit their food/drink is not served to meet their every single little expectation.


2. You become more mindful when you go to a restaurant/drive-thru.

I know what that cashier is going through when they ask for a minute at the drive-thru; they're probably trying to catch their breath and not fall behind. If food takes a long time, you don't become testy like other customers, because you know they're doing their best back there. When your server makes a mistake, you're not furious and asking for the manager, because you remember that, surprise surprise, they're a human being just like you.


3. You become more aware of tipping.

You understand that most server are paid under minimum wage, and that tips are pretty much what helps them make real money. You recognize the importance of tipping based on service and percentage.


4. Polite service goes a very long way.

You could pretty much do anything: mess up the order or spill on them, but as long as you smile and practice the manners you're mamma taught you, any customer is understanding and gracious.


5. You have perfected fake happiness.

No matter how horrible your day is going, your customers could never tell because of how well you have perfected that fake smile and go-lucky attitude. You gotta go what you gotta do to rack in them tips.


6. Closing is also a synonym for death.

You will pretty much do anything to not close. When your manager is looking for closers for the night, you run as far away as you possibly can. When those inevitable nights do occur, you do anything and everything possible to pre-close hours before you even close.


7. You avoid your restaurant whenever you're not working.

Whether you've quit or your off for that day, the only reason you show up is for your biweekly check.


8. Employee discounts are the bomb.

The only reason you would go to your restaurant is for those beautiful 30-50% off your meal. While you're working you take advantage of those discounts and freebies. At times, it becomes so much, that the majority of your meals are work food; because, I mean, who wants to pay full price for food?


9. You become the most patient person in the world.

Whether it's an annoying coworker or customer, you remember that lashing out will only get you in trouble. You keep that practiced fake smile on while a customer goes crazy because there just isn't enough seasoning on their fries


10. You accept that you can only do your best.

No matter what, people are going to find a reason to be unhappy with everything. You understand that you will get tipped poorly sometimes. You are only human, and even if customers can't remember that, there's no point of stressing too much. While 2 customers may hate your service, the tips of the 30 others will make up for that. If you're doing your best, you can be happy with that.


11. At the end of the day, it's rewarding.

Money aside, the service industry allow you to meet some pretty interesting people. Whether it's your customers or coworkers, you are exposed to an array of diversity. This in turn teaches you much more about the world around you and makes you just that much wiser.


Report this Content
This article has not been reviewed by Odyssey HQ and solely reflects the ideas and opinions of the creator.
campus
CampusExplorer

New year, new semester, not the same old thing. This semester will be a semester to redeem all the mistakes made in the previous five months.

1. I will wake up (sorta) on time for class.

Let's face it, last semester you woke up with enough time to brush your teeth and get to class and even then you were about 10 minutes late and rollin' in with some pretty unfortunate bed head. This semester we will set our alarms, wake up with time to get ready, and get to class on time!

Keep Reading...Show less
Student Life

The 5 Painfully True Stages Of Camping Out At The Library

For those long nights that turn into mornings when the struggle is real.

1076
woman reading a book while sitting on black leather 3-seat couch
Photo by Seven Shooter on Unsplash

And so it begins.

1. Walk in motivated and ready to rock

Camping out at the library is not for the faint of heart. You need to go in as a warrior. You usually have brought supplies (laptop, chargers, and textbooks) and sustenance (water, snacks, and blanket/sweatpants) since the battle will be for an undetermined length of time. Perhaps it is one assignment or perhaps it's four. You are motivated and prepared; you don’t doubt the assignment(s) will take time, but you know it couldn’t be that long.

Keep Reading...Show less
Student Life

The 14 Stages Of The Last Week Of Class

You need sleep, but also have 13 things due in the span of 4 days.

759
black marker on notebook

December... it's full of finals, due dates, Mariah Carey, and the holidays. It's the worst time of the year, but the best because after finals, you get to not think about classes for a month and catch up on all the sleep you lost throughout the semester. But what's worse than finals week is the last week of classes, when all the due dates you've put off can no longer be put off anymore.

Keep Reading...Show less
Student Life

Top 20 Thoughts College Students Have During Finals

The ultimate list and gif guide to a college student's brain during finals.

96
winter

Thanksgiving break is over and Christmas is just around the corner and that means, for most college students, one hellish thing — finals week. It's the one time of year in which the library becomes over populated and mental breakdowns are most frequent. There is no way to avoid it or a cure for the pain that it brings. All we can do is hunker down with our books, order some Dominos, and pray that it will all be over soon. Luckily, we are not alone in this suffering. To prove it, here are just a few of the many deranged thoughts that go through a college student's mind during finals week.

Keep Reading...Show less
Student Life

28 Daily Thoughts of College Students

"I want to thank Google, Wikipedia, and whoever else invented copy and paste. Thank you."

1435
group of people sitting on bench near trees duting daytime

I know every college student has daily thoughts throughout their day. Whether you're walking on campus or attending class, we always have thoughts running a mile a minute through our heads. We may be wondering why we even showed up to class because we'd rather be sleeping, or when the professor announces that we have a test and you have an immediate panic attack.

Keep Reading...Show less

Subscribe to Our Newsletter

Facebook Comments