Working in a restaurant is hard. It doesn't matter what you even do: serve, host, cook, dish...it all kind of sucks. But we have to do what we have to do to survive in the world, and we need people to do the dirty work so we can keep going out to eat. I just wish sometimes people didn't suck as much as they did.
1. When a customer walks in
Everyone is up at the host stand, patiently waiting for a new table. We're all excited. We assume you'll tip well. Maybe you'll be the best tip a server's had all night. Give them to me, a server whispers in the young host's ear.
2. When the customer asks for a specific kind of table and there's none left
We don't want to have to tell you it'll be a bit of a wait, but it will be, and we're not excited about it either. We want you out of our face, too.
3. When you tell them there's a wait and they get mad
There's absolutely nothing I can do about this, Brenda. Once more tables get up, you'll be able to sit there. I mean, be my guest and forcibly remove someone from their dinner. It's not my problem.
4. When their order is so complicated you're not even sure you understand it
A salad with no tomatoes but extra croutons and the lettuce cut into stars and...I'm sorry, ma'am, is this even on our menu? Can we even do this? Do I need to talk to my manager?
5. When they send back their order...multiple times
Now you're gonna tip me badly because of something that wasn't even my fault...this makes perfect sense. Or you're gonna talk to my manager and make me look bad. *Whispers to myself* I need money I need money I need money...
6. When they try to have actual conversations with you
I'm excited to have some downtime, but I also have like three other tables to take care of, and I'm not at all interested in what you're saying. Oh, you went to Bermuda with your boyfriend last week? I don't get paid enough for this.
7. When they tip you well
You feel like you have to go in the back and tell everyone how the rare customer actually tipped you 20% or more. It's a miracle.
8. When they tip you badly
I mean, I definitely should've expected this, but I'm still mad. You still have to give 20% of that to the hosts and the bartenders, so you're not, like, super pleased.
9. When they don't tip you at all
No, seriously. It might be you. It might be me. It might be the establishment. WHY DID YOU COME OUT TO EAT IF YOU CAN'T AFFORD TO TIP?
10. When they finally leave
Even if they were a good table, you're pretty excited to see them leave. Give me another table. Or let me sit down. I'm tired.