"Wow it's cold outside!" "What are your sizes?" "Does a mocha have mocha in it?" These are some of the things we baristas have to hear every single day. If you work in a coffee shop then you totally get it. We get to hear what we call "stupid questions" all of the time! I mean come on, yes a mocha does have mocha in it, why else would it be called a mocha??? And why yes it is very cold outside...it's winter people!!
Working with the public can be difficult. There is a certain way to react to these "stupid questions" without causing a scene and scaring the customers away, not to mention, loosing your job over. So, we put a smile on and answer with every last piece of positivity inside of us.
However, inside our heads, we react a different way. And when the customer leaves we tend to talk about it. These are 10 of the reactions we tend to have every shift: